Selected Practices:
Case Study
AmeriLife Plans for a Successful Future with Coupa and Acquis
Focus Area/Service
CoupaHelping people live longer, healthier lives
Navigating the complex world of insurance and retirement planning can be challenging. AmeriLife is there to make it a little easier. With 50 insurance agencies and 300,000 agents and advisors, AmeriLife partners with the nation’s leading insurance and finance providers to offer quality service to customers no matter where they live.
Acquis worked with the AmeriLife team to:
- Streamline procure-to-pay processes to eliminate disparate systems and better support expense management, purchasing, invoice management, and payment workflows
- Improve compliance through stronger visibility and control over spending across disparate departments and affiliates
- Foster stronger supplier relationships with an easy-to-use supplier portal to speed up PO, invoice, and payment processing
- Drive user adoption with an effective and smooth change of management featuring a customized Coupa manual, pre-go-live classes, and feedback sessions
The comprehensive plan enabled AmeriLife to implement and realize Coupa’s value fast.
Challenges
- Manual P2P processes and affiliate expansion caused low spend visibility and unapproved purchases.
- Email-based requisitions led to invoice mismatches, coding errors, and unreliable data, hindering the FP&A team.
- Poor integration between spend tools and Oracle ERP obstructed strategic business growth.
Solutions
- Procure-to-Pay
- Source-to-Contract
- AP Automation
Results
- Despite adding 20+ affiliates each year, AmeriLife’s requisition approval time is down to 1.41 days, thanks to a user-friendly and automated workflow.
- AI-driven automation enables the AP team to process invoices and FP&A to close books in under two days.
- A unified platform and self-service supplier portal enhance data analysis for smarter business decisions.