Streamlining Nonprofit Collaboration Through Technology

Client Overview 

• Industry: Nonprofit 
• Key Technologies Implemented: Nonprofit Success Pack, Sales Cloud, Platform​

JobsFirstNYC (JFNYC) stands at the forefront of transformative change in New York, serving as an intermediary nonprofit organization that develops and implements solutions to break down systemic barriers and empower young adults and their communities. As an intermediary organization, JFNYC plays a crucial role in bringing together multiple nonprofit partners toward shared goals, but this unique position presented distinct operational challenges.

The Challenge

The organization faced numerous hurdles in managing its collaborative model. Without a unified system to track its operations, JFNYC struggled to monitor meeting attendance and community engagement effectively, making it difficult to measure the impact of its programs. Additionally, its process for collecting information from partner organizations was heavily manual, requiring time-consuming data entry that diverted resources from its core mission.

The Acquis Solution

Recognizing these challenges, JFNYC partnered with Acquis to develop a tailored solution. Through a series of interactive workshops, Acquis gained deep insights into JFNYC’s operational complexities and specific needs. This collaborative approach led to the customization of the Nonprofit Success Pack (NPSP), specifically adapted to serve JFNYC’s unique role as a nonprofit intermediary.

Within two months, JobsFirst’s long awaited vision became a reality.​

Key Results

• Implemented Salesforce’s Program Management Module for comprehensive tracking of partnerships and community interactions
• Integrated FormAssembly with Salesforce to create an efficient information capture process, eliminating manual data entry
• Achieved full system implementation within two months, transforming JFNYC’s ability to track and measure its impact
• Enhanced visibility into engagements, services, and contacts across all partner organizations
• Streamlined partnership management and resource allocation, allowing greater focus on core mission activities

Through this technological transformation, JFNYC has positioned itself to better serve its community while maximizing the efficiency of its collaborative nonprofit model. The success of this implementation demonstrates how thoughtful technology solutions can amplify the impact of nonprofit organizations, particularly those working to coordinate and enhance the efforts of multiple community partners.

Acquis Consulting was able to help us, a small nonprofit intermediary with unique needs, successfully launch Salesforce for the first time. The value and expertise they brought to the project cannot be overstated, and they took a long-awaited vision for implementing Salesforce into reality in just a few weeks.

Allyson Bay, Director Evaluation & Learning