Selected Practices:
Len Devanna
Vice President
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Len Devanna brings over 25 years of expertise in digital strategy, customer experience, and transformative leadership across diverse industries. From the early stages of his career, he knew that his passion lay in forging meaningful connections and driving impactful change. Every step he’s taken has been fueled by a relentless curiosity and a desire to make a difference.
Embarking on his professional journey with a firm belief in the power of customer experience, Len honed his skills in client-side roles. Here, he witnessed firsthand the transformative impact of placing the customer at the heart of every decision. Uncovering unique insights, anticipating needs, and delivering exceptional experiences became his driving force. During his tenure at EMC Corporation, he led the transformation of the $15 billion global brand, comprising 50,000 employees, elevating its recognition as the 14th most digitally savvy brand worldwide.
Venturing into the world of Big Four consulting expanded Len’s horizons beyond tech. As a leader in PwC’s Silicon Valley Experience Center, he collaborated with renowned global brands such as Apple, Google, Beam Suntory, and many more. In this capacity, he led cross-functional teams Len Devanna brings over 25 years of expertise in digital strategy, customer experience, and transformative leadership across diverse industries. From the early stages of his career, he knew that his passion lay in forging meaningful connections and driving impactful change. Every step he’s taken has been fueled by a relentless curiosity and a desire to make a difference.
Embarking on his professional journey with a firm belief in the power of customer experience, Len honed his skills in client-side roles. Here, he witnessed firsthand the transformative impact of placing the customer at the heart of every decision. Uncovering unique insights, anticipating needs, and delivering exceptional experiences became his driving force. During his tenure at EMC Corporation, he led the transformation of the $15 billion global brand, comprising 50,000 employees, elevating its recognition as the 14th most digitally savvy brand worldwide.
Venturing into the world of Big Four consulting expanded Len’s horizons beyond tech. As a leader in PwC’s Silicon Valley Experience Center, he collaborated with renowned global brands such as Apple, Google, Beam Suntory, and many more. In this capacity, he led cross-functional teams to reimagine customer journeys and eliminate growth obstacles. This experience solidified his realization that customer experience is a powerful and often untapped growth lever, transcending industries, products, and company sizes.
Throughout his journey, Len has embraced the art of leadership, developing a knack for inspiring and empowering teams. As a natural communicator and motivator, he enjoys coaching and uplifting others, encouraging them to achieve new heights. Witnessing their growth and the collective impact they can make fuels his professional fulfillment.
Len Devanna’s unwavering commitment to amplifying brand potential through customer-focused strategies remains a constant. His passion for driving impactful change, coupled with his dedication to customer experience, stands as a testament to his leadership and innate ability to empower teams for transformative success.