Salesforce Practice

Industry Focus: Manufacturing

Empowering People and Innovation for Manufacturing Excellence

Our Salesforce experts drive digital innovation and enhance human experiences in manufacturing to empower our clients to bring their vision to life

Get in touch with a Salesforce Manufacturing expert

Contact us to see how Salesforce can impact change at your organization

Manunfacturing Cloud Certified

Manufacturing Cloud enables manufacturers to improve customer engagement, drive operational efficiency, and build stronger partner relationships. Our team boasts over half of its members certified in Manufacturing Cloud, ensuring that we possess the specialized knowledge required to maximize the platform’s capabilities. We collaborate closely with manufacturers, suppliers, and distributors to tailor Salesforce solutions that address their unique challenges and objectives. Whether it’s optimizing inventory management, enhancing demand forecasting, or streamlining order processing, our certified experts provide the strategic guidance and technical support necessary for successful Salesforce implementation. Our proven track record of driving successful outcomes for manufacturing clients underscores our ability to deliver tangible business value through Manufacturing Cloud.

Sales and Operations Alignment

Salesforce Manufacturing Cloud bridges the gap between sales and operations teams by unifying forecasts and sales agreements into a single platform. This alignment enables manufacturers to more accurately predict customer demand, ensuring production teams have the visibility needed to plan and adjust resources accordingly. Real-time data on sales performance and demand trends empower both teams to collaborate effectively, reducing bottlenecks and increasing production efficiency. The platform also helps manage long-term contracts and agreements, offering a clear view of account health and long-term customer relationships.

Product and Customer Service Excellence

With a 360-degree view of customer and product data, manufacturers can offer personalized support and maintain service excellence. Salesforce enables manufacturers to consolidate information from various sources, providing a comprehensive understanding of customer interactions and product performance. This holistic perspective allows for more effective troubleshooting, faster resolution of issues, and proactive service management.

Partner and Channel Management

Salesforce Manufacturing Cloud enhances collaboration between manufacturers and their partners by providing a transparent, unified platform to manage partner relationships and performance. With tools that streamline communication and align objectives, manufacturers can foster stronger partnerships, reduce inefficiencies, and drive mutual growth. The platform offers deeper insights into partner contributions, allowing manufacturers to measure effectiveness and optimize channel strategies. This leads to improved supply chain performance, better demand fulfillment, and increased profitability for both manufacturers and their partners.

Marketing and Customer Engagement

Through our Marketing Cloud consulting services, manufacturers can build personalized customer journeys, drive engagement, and increase brand loyalty. Salesforce Marketing Cloud offers advanced capabilities for targeting, segmentation, and automation, allowing manufacturers to create highly customized marketing campaigns that resonate with their audience. By leveraging data-driven insights, we help manufacturers understand customer behaviors and preferences, enabling more effective and meaningful interactions.

It all starts with a single conversation

Andrew Gross

Salesforce Practice Lead

  • 15 years of Salesforce consulting
  • Manufacturing Cloud Certified
  • 15x Salesforce Certified
  • Salesforce MVP